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When you write a letter to request a refund always use clear and courteous language....
What you should do in the event that you become a victim of credit or debit card fraud,...
There are certain things you can do in order to give yourself the best chance of...
Vanessa was really looking forward to her 40th birthday party. She had booked the...
Every year Consumer Direct receives more complaints about cars than any other item. This...
This case study concerns the difficulty with payments and issues with quality that can...
When a wedding was called off at the last minute, the bride's parents were faced with a...
If you can't get a refund through other means, you can always take someone to small...
Counterfeit goods are goods that infringe someone else’s trademark: that is to say,...
Unlike the majority of purchases in the UK, property is not subject to the Sale of...
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