Although consumers in the UK are becoming more knowledgeable about their rights when they buy goods and services, people are often unaware at what point they stop being entitled to a refund (or whether they were entitled to one at all)....[more about us]

When a wedding was called off at the last minute, the bride's parents were faced with a huge bill...

This section relates to purchases made from UK businesses. When you order something from an...

If you pay for something on a credit card and ask for a refund, the shop will refund the credit...

If you want to cancel a contract for goods or services that you agreed from your home, there are...

Counterfeit goods are goods that infringe someone else’s trademark: that is to say, to use or...

Unlike the majority of purchases in the UK, property is not subject to the Sale of Goods Act...

Have you lost out as a result of a delayed or cancelled train? You may be able to claim against the...

If you've had medical treatment that hasn't gone to plan, you may be able to get your money back by...