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Enforcing a Judgment on Builders: A Case Study
Enforcing a Judgment on Builders: A Case Study
Mrs. Bennett decided that she wanted to build an extension onto the ground and first floors of her house to create another reception room and a...
Faulty Furniture: A Case Study
Faulty Furniture: A Case Study
Frank ordered a new three piece suite for his family; his wife Pat and their four teenage children. They chose a 3 seater, a two seater and an armchair all of which...
Loan Protection Insurance: PPI/PLP and ASU
Loan Protection Insurance: PPI/PLP and ASU
Many millions of people in the UK have taken out a loan, mortgage or credit card in recent years. A significant proportion have been mis-sold...
Negotiating A Refund: A Case Study
Negotiating A Refund: A Case Study
Sarah bought a designer dress in the sales for £180. It was a fitted stretch dress with sequins and intricate stitching on it. She was delighted with the ‘find’ –as...
Pensions, Mortgages and Investment Bonds
Pensions, Mortgages and Investment Bonds
Over recent years a lot of people have bought financial products that weren’t suited to their circumstances and didn’t know exactly what they...
The Birthday Caterers from Hell: A Case Study
The Birthday Caterers from Hell: A Case Study
Vanessa was really looking forward to her 40th birthday party. She had booked the village hall and a DJ for the disco, bought a lot of drinks...
The Second Hand Car: A Case Study
The Second Hand Car: A Case Study
Jason shopped around for ages for a second-hand car, and bought a number of specialist second hand car magazines. He didn’t know much about cars, so thought that the...
The Wrong Persian Rug: A Case Study
The Wrong Persian Rug: A Case Study
Tom found a beautiful Persian rug for sale on Ebay. When he was outbid at the last minute, he contacted the seller to ask him whether he had any more rugs. The...
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