About Our Site

WheresMyRefund was formed to offer a unique reference point on expert information on claiming a refund.

Although consumers in the UK are becoming more knowledgeable about their rights when they buy goods and services, people are often unaware at what point they stop being entitled to a refund (or whether they were entitled to one at all). There are a number of laws and regulations to consider in this area, and this site provides practical jargon-free information on the ways to get your money back in a wide range of circumstances.

We realised that there was no single UK resource for interesting, factual and clear advice about how to get a refund. As well as dealing with specific types of goods and services there is expert guidance on letter writing, dispute resolution and how to lodge claims and enforce judgments in the county court. There is also a section on how to protect yourself before and after making a purchase together with specialist information about other types of refunds including tax rebates, bank charges and getting your deposit back at the end of a residential tenancy.