Financial Mis-selling

Learn about your rights if you've been mis-sold financial products or services. These articles explain how to identify mis-selling, make complaints, and pursue compensation effectively.

Enforcing a Judgment on Builders: A Case Study

When a builder takes your money and disappears, here's how one homeowner got her £11,000 back through court.

Faulty Furniture: A Case Study

A family's brand new three-piece suite fell apart within weeks, leaving them to fight for compensation from the furniture shop.

Loan Protection Insurance: PPI/PLP and ASU

Millions of UK borrowers were sold loan protection insurance they didn't need or couldn't claim on, but many can still get refunds or compensation.

Negotiating A Refund: A Case Study

Sarah bought a discounted designer dress, wore it to a party, and then tried to get her money back when it fell apart.

Pensions, Mortgages and Investment Bonds

Many people bought pensions, mortgages and investment bonds they didn't understand, and some were deliberately misled by advisers chasing commissions.

The Birthday Caterers from Hell: A Case Study

How a catering company ruined a woman's 40th birthday party by arriving late, being rude and serving terrible food.

The Second Hand Car: A Case Study

Jason bought a secondhand BMW at a suspiciously low price from a stranger, but the deal turned out to be too good to be true.

The Wrong Persian Rug: A Case Study

Tom loses $640 buying a Persian rug sight unseen through Western Union and never receives it.