Financial Mis-selling

Articles about reclaiming money from mis-sold financial products including payment protection insurance, pensions and investments. We cover identifying mis-selling, calculating losses and pursuing compensation through providers and ombudsmen.

Enforcing a Judgment on Builders: A Case Study

When a builder takes your money and disappears, here's how one homeowner pursued justice through the courts.

Faulty Furniture: A Case Study

A family's brand new three-piece suite fell apart within weeks, leaving them to fight for compensation from the furniture shop.

Loan Protection Insurance: PPI/PLP and ASU

Millions of UK borrowers were sold loan protection insurance they didn't need or couldn't claim on, but many can still get refunds or compensation.

Negotiating a Refund: A Case Study

Sarah bought a discounted designer dress, wore it to a party, and then tried to get her money back when it fell apart.

Pensions, Mortgages and Investment Bonds

Many people bought pensions, mortgages and investment bonds they didn't understand, and some were deliberately misled by advisers chasing commissions.

The Birthday Caterers from Hell: A Case Study

How a catering company ruined a woman's 40th birthday party by arriving late, being rude and serving terrible food.

The Second Hand Car: A Case Study

Jason bought a secondhand BMW at a suspiciously low price from a stranger, but the deal turned out to be too good to be true.

The Wrong Persian Rug: A Case Study

Tom bought a Persian rug sight unseen through Western Union and it never arrived, revealing why this payment method leaves buyers vulnerable.