Get Your Money Back
Practical advice on recovering money through different channels when standard refund requests fail. Articles cover private sellers, court procedures, fraud recovery and specific sectors like transport and insurance.
Enforcing a Court Order
Winning a court case is just the start, you'll need to take action yourself to actually get paid if the defendant won't pay voluntarily.
Getting a Refund for Public Transport
Get a refund for delayed or cancelled buses, coaches and trains by contacting your transport provider with evidence of the disruption.
Getting Your Money Back from a Private Seller
Here's how to reclaim money from a private seller using the law and formal complaint procedures.
How to Protect Yourself and Your Money
Know your rights when buying from traders and private sellers to avoid losing money on poor quality goods.
Paypal and Worldpay
Compare PayPal and Worldpay's payment security, dispute resolution processes and how chargebacks work for online purchases.
Premium Bonds: How to Get Your Money Back
Premium bonds won't earn interest, but you can get your money back anytime and have a small chance of winning up to £1 million.
Rail Refunds if Your Train Is Delayed
You can claim a refund when your train is delayed, but you need to know the rules and have the right paperwork ready.
Refund for Medical Procedures
When medical treatment or medication causes injury, you may be able to claim compensation under UK product liability laws without proving negligence.
Refunds for Mis-Sold Insurance Policies
You might be entitled to a refund if your insurance was mis-sold or you didn't make a claim within the policy period.
Small Claims, County Court or Arbitration?
Understand your options for recovering unpaid money through small claims court, county court, arbitration or alternative dispute resolution.
They Called Off Wedding: A Case Study
Martha called off her wedding two weeks before the ceremony, losing nearly £17,000 with no insurance to cover the costs.
Tips for Getting Your Refund
Know your consumer rights and follow the right steps to increase your chances of getting a refund.
What to Do After Becoming a Victim of Fraud
Take immediate action after fraud to protect yourself and avoid losing money you didn't spend.
Writing a Letter to Obtain a Refund
Get your refund by writing a clear, professional letter that includes proof of purchase and sets a specific deadline.