About Our Site

Most of us don't really know when we're entitled to a refund or what to do when a company refuses one. There are laws and rules about this stuff, but they're not always clear. We've created WheresMyRefund to explain it all in plain English.

We cover refunds for different types of goods and services, plus you'll find practical advice on writing complaint letters, sorting out disputes, and taking claims through the county court if needed. We also deal with other refund situations like tax rebates, bank charges, and getting deposits back on rentals.

You'll find jargon-free information on how to protect yourself before and after you buy, and exactly what steps to take to get your money back.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.